Refund Policy

If you paid but we could not deliver your key - because the item is out of stock, the supplier failed, or a delivery error happened - the full amount is returned to your wallet automatically, usually within seconds. You do not need to ask.

This also applies to payments made with EPS or Binance Pay when the key could not be delivered: the amount is added to your wallet.

For the likes service, if fewer likes than ordered were delivered, the undelivered part is refunded to your wallet automatically.

Once a working key has been delivered, the sale is final because a digital key cannot be returned.

If a delivered key does not work because of a problem on our side, contact support within 24 hours with your order ID. We will replace the key or refund your wallet after checking.

Keys that were shared, resold or used against our terms; game-account bans or losses caused by using third-party tools; changing your mind after delivery; and wrong game UID or wrong account details entered by you.

Wallet balance is for buying products on this website and is not paid back to bKash, Nagad, card or Binance. If you topped up by mistake or paid twice, contact support within 48 hours and we will review it.

Contact support on WhatsApp or Telegram and send your order ID or payment transaction ID. We usually answer within a few hours.